Your Partner
in Psycological
Health & WellBeing

Our Mission

We work towards ensuring employees / first responders are emotionally and psychologically safe in and as a result of the work they do.

Psychologically well employees/ first responders are likely to be:

  • Fully engaged in their work (dedicated, absorbed and motivated/driven)

  • Make appropriate decisions

  • Able to sustain themselves in their roles

  • Ready and motivated to manage the next call / incident / demand

  • Supportive of their team members (i.e., have each other’s backs)

  • Able to quickly recover when adversely impacted by an incident.

Needs Based

Before, during and after an incident

OH&S regulations require that you care. Rather than a cookie cutter ‘tick the box’ approach to supporting your employees, a flexible, dynamic, and needs based system is the most effective system in fostering and maintaining a psychologically well workforce.

A system that is targeted to who your employees are and the nature of the work they do is likely to be experienced as genuine care and support promoting a climate of trust – a key to feeling safe, sustaining themselves and flourishing at work.

Any organisation that is driven to do the work they do well and to sustain this over time should have a genuine system of care and support in place.


Fostering and supporting psychological health and safety enhances your investment in your workforce and prevents a costly drain of skill and experience, let alone the costs associated with time off work, compensation claims, and simmering negativity that can quickly spread throughout teams.

Designed to
Make a

Led by Dr John Durkin

The STAGE-28 programme has been designed by individuals with a genuine drive to make a difference in the quality of life of employees, promoting their psychological health and preventing suicide.

For a

We have combined backgrounds grounded in practical experience, research, human resource management and clinical interventions.

More specifically expertise within emergency services, research in trauma, managing workplace injuries and return to work, clinical expertise in crisis response, simple and complex trauma, developing and sustaining peer support teams, and evaluating programme effectiveness. We have pooled this expertise to design the STAGE-28 programme.

 Inherent within the programme are two levels of support:


Within the organisation building a foundation for appropriate and effective support that:

  • Monitor

    Provides ongoing (yearly) indicators of well-being in your workforce via a secure and encrypted online database which will help guide and target the nature of support enacted.

  • Train

    Builds a strong peer support base (recruiting, training, supervising) from which crisis support can be mobilised immediately and maintained over the duration of and first month (28 days) following acritical incident. Supervision and referral processes will be linked to this.

  • Manage

    Builds a knowledge base and understanding of trauma, trauma reactions and stress management.

  • Evaluate

    Has an in-built process for programme evaluation and review.

Setup and ongoing maintenance of your OH&S systems and procedures in preparation for a critical incident.


Crisis response forms the dynamic element that leverages off the foundations and include:

  • Engage

    Engagement of peer supports while being supervised by Practitioners.

  • Assess

    Risk assessment specific to the incident and ongoing during the 28 days after exposure should that be deemed necessary.

  • Support

    Targeted support mechanisms enacted immediately and designed to meet the needs of individuals and teams at the time. This may include individual focused interventions, group based interventions or a mixture of both.

  • Refer

    Referral beyond the first 28 days where deemed appropriate.

Provides focused and responsive support directly associated with exposure to a critical incident within the first 28 days.

We also have our web based application to monitor support intervention offered by peer supports and number of employees/teams engaged with support intervention.  This encrypted online database can also be quickly modified to provide reports on well-being during and following an incident. Again, to best inform the nature of support needed.

Unique to You

In order to build the foundations and responsive elements of support (outlined above) in your organisation we need to meet with you to understand the nature of: i) what it is your organisation does; ii) your workforce; and iii) the demands faced by your employees. Based on this information the STAGE-28 programme can be uniquely built to meet the general well-being and crisis needs of your organisation.

Evidence Based

Each step within the programme is supported empirically either through research evidence, randomized controlled trials, meta-analyses and clinically informed guidance. Peers are offered ongoing supervision with yearly competence assessments built in to the programme.

Monitor & Support

Feedback process in the form of the online portal, dynamic risk assessments following critical incident exposure, and yearly programme review and evaluation all combined provide regular indicators of well-being, a clear understanding of the nature of support offered and accountability in terms of measuring change or maintenance of well-being associated with the range of interventions.

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