We have a proud and history of supporting emergency services and their people in the aftermath of critical incidents.
Our experience of counter-terror psychological recovery and major critical Incident Stress Management operations is unrivalled, & we can demonstrate a remarkable level of effectiveness compared with normative counsellors or therapists.
Our facilitators are all serving or former emergency service and military personnel.
They don’t judge
They don’t label
They don’t diagnose
They don’t interpret
They don’t teach people to ‘cope’.
They just get results.
They speak the same language as your teams, because they’ve been there.
To find out how we can help your people and organisation to secure and retain good mental health in the most difficult of conditions, visit our website:
Another change…….I have phobia re hair salons and having hair done (has been truly awful in past).
Today I walked into an actual salon & a lady did my hair with such amazing focus, care & attention and……it’s perfect!
I felt so different while having it done. Before I’d be literally on verge of panic attack whole time in salon (no exaggeration) but this time I was completely different.
I didn’t have sense of panic, I could breathe plus even trusted!!!! I can’t tell you how this makes a difference to me. It’s so random I know, but as a woman in constant fear of hairdressers it’s been so defeating and feeling so unattractive and low self-esteem with horrible old hair.
‘I had been struggling with a traumatic event that affected my life on a daily basis. One session with my facilitator has made an unbelievable difference; I no longer have flashbacks, I can talk openly about what happened, I feel calmer and have less anxiety.
I was nervous before the session but the process was explained to me fully before we began and i was made to feel completely at ease. We went at my pace and i felt in control the whole time. I can’t recommend Social Support Systems enough.’
Social Support Systems provides help for people across a broad range of psychological difficulties including depression, anxiety, stress, and trauma (PTSD).
We are proud to have effectively supported people from many different walks of life, and at the heart of our service are a number of core values which guide our work and enable our clients to receive the best care possible, regardless of their characteristics, background or social status.
For many, normative counselling, therapy or psychiatry doesn’t work.
Crucially, lots of our clients have already been through the NHS pathways , and have engaged in programmes of therapy only to find themselves still in crisis.
We believe that our clients are all unique, as are their experiences.
We also know that you are the expert in your own experience, not us. Therefore, we work to help you explore your mental environment and issues yourself, and it is this entirely ‘person-centred’ approach that enables our clients to truly resolve their distress.
Our person-centred commitments to you are:
Not to evaluate, judge, criticise, disparage or invalidate you, or your values, feelings, reactions, assumptions, conclusions or thoughts
To take responsibility for your recovery without dominating you
Not to interpret for you, nor advise you
Not to label, nor attempt to diagnose you with any illness or condition
To be interested in you and your needs at all times
To always try understand you, and always support you
To Maintain a firm and primary intention to help you
Other reasons why our service is different:
We do not believe in limiting session times, as this can prevent resolution and encourage dependency on regular interventions as a ‘coping’ strategy.
If you book an appointment at our support centre, it will only end when you are in a better place and happy to end the session yourself.
We will not give you ‘homework’ and we especially do not teach coping mechanisms – if you’re issues are resolved, there should be nothing to ‘cope’ with – surely?
Located in Ransom Wood, Mansfield, Nottinghamshire, our support centre is a peaceful and discreet option for those who feel that privacy is of importance to them.
Social Support Systems has the knowledge and experience to help your people recover quickly following a critical Incident.
Our pedigree is second to none, and has developed from real-world experience of handling some of the most critical and high-profile incidents the UK has experienced in recent years.
If your organisation works in high-threat environments, the psychological well-being of your staff is paramount in order to ensure them functioning effectively throughout spate conditions or operations that threaten business continuity.
To read more about our how our Critical Incident Support knowledge and experience can help your organisation please visit us here
Alternatively, please call (+44) 01623 700320 and we’ll call you back to discuss your needs
I’m very excited, because this week, Social Support Systems became a member of the National Suicide Prevention Alliance (NSPA).
It seems that almost every week, there is news in the media of another soldier, paramedic, police officer or fire-fighter who has taken their own life – it is incredibly sad, and I believe that Social Support Systems (SSS) can have a great impact upon reducing the amount of suicides in the UK.
‘I have attended all manner of incidents, but I recently dealt with an incident that caused me issues.I had constant reminders of it and it started to interfere with my private and work life.I had a vision in my head 24hrs a day that i just couldn’t get rid of. I considered the GP, asking for help, and thought about going off sick. I broke down at work and sought help internally and was directed to Social Support Systems.After a quick online questionnaire i was asked to phone and make an appointment.The day arrived and i didn’t know what to expect, but after three hours with my facilitator I no longer feel or suffer the issues I did, and life is back on track.An unexpectedly simple process provided relief for me – Much quicker than a GP visit and then onward referral. I really can’t praise or thank them enough.’